A thought on convenience

Fun with air travel isn’t limited to the actual flying of the plane. For me, the fun commences at the Smartgates for ePassport holders which I, as an American, am one of. The scene usually involves me taking out my ponytail and pulling hair over one side of my face, trying to feign bangs in an effort to convince the ePassport reader that my current face is indeed the same one that’s depicted in my passport photo.

There are so many things that are meant to create ease, convenience, and–maybe above all–lack of human interaction. In my experience, these things rarely work. I’ve lost track of the number of times I’ve been directed to the self check-in kiosk at the airport only to have it not working. Only at that point will a Real Live Human step in to help and by that point, things have taken twice as long as they should have. I could say the same for the self check-out at the grocery store. If I wanted to poke at a computer while buying my food I would order from Amazon Fresh. Gah.

I think I may be getting crotchety in my old age. Kids these days!

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